At AIMs Business Solutions were committed to you having the best possible experience with your business solutions, therefor we offer the following great options for support.
We want to make sure your 100% happy with your new solution, and we will do everything to make sure you and your staff at satisfied. For the first month support calls are supplied at no or minimal costs.
From there you have several support options. First we highly recommend one of our support contracts, these range from a simple 1 hour / 4 calls per month upto 4 hours with 32 calls per month. All these are at heavily discounted rate.
The final option is to simply call us when you have a problem, this is a fixed rate of $60 per half hour with a minimum of ½ hour time.
If you need us back onsite (a rare occurrence as all your software is kept online) and extra half hour is need for us to get to you.