Is available 24 x 7
With customers being able to log into the web site they can see ‘their’ prices and stock availability 24 x 7. That means they don’t have to wait under your opening hours to find the information.
Provide customer service
A better level of Customer Service is provided at a lower cost to you, by reducing Customer Service Staff required
Business 2 business facilities
B2B facilities are provided where your customer can log into your web site and see their prices and the stock availability.
It will free up staff
By your customers being able to access your web site 24 x 7 this will reduce their contacts with your Customer Service staff and free up their time for more productive chores, or allow you to save on staffing costs.